Shipping Policy Page
Atlanta Luxury Bags (ALB) ships DOMESTIC orders only. We do not ship internationally.
WE SHIP EXCLUSIVELY WITH UPS. All orders are processed within 2-3 days of checkout during weekdays. Orders placed on weekends will be processed on the next business day. ALB is open Monday-Friday 10 am - 5 pm (EST) and we only ship during these hours.
WE REVIEW, VERIFY & APPROVE EVERY ORDER
Discrepancies between billing and shipping information may cause a delay. We may contact you, so please provide phone numbers for both billing and shipping.
All orders are defaulted to ship with signature required due to the value of our items.
For your convenience, we can ship your order to the nearest UPS Customer Center to be picked up by providing your tracking number and government issued ID.
SHIPPING TO NON-BILLING ADDRESS
In order to protect against fraud, we suggest all items be shipped to the billing address of the payment method. We do recognize that several exceptions to this may be requested (shipping to a neighbor, place of business, second home, gift, etc). While we can typically honor these requests, you must ALSO enter the contact information for the recipient, who will need to provide government issued ID to accept receipt of the package. This will require phone verification of the order. This may result in a delay in processing time.
SHIPPING TO A BUSINESS
We will ship to your place of employment, after verification. If you choose to ship to a business, please provide the Company name and contact phone number.