Return policy

Our apologies but ALB cannot offer refunds at this time. All ALB sales are final. No exchanges, refunds, or returns. 

Most ALB items are previously owned and unless described as “new” they may be gently worn. Please be assured that along with our Condition Rating system, we provide a number of photos that show the condition of each luxury item. Use both the photo (zoom in for detail) and rating tools to make your purchasing decision to ensure a positive shopping experience.  All ALB items are guaranteed authentic (see Authenticity) and have been issued the ALB Seal of Authenticity.

Additional questions please contact us at to guarantee your satisfaction.


Our Luxury Layaway program is a great way to ensure the item you have been dreaming of ends up in your closet!

$0 interest rate

20% deposit with 3 additional monthly payments over 90 days

The item(s) will be shipped to you once your final payment is received.

Shipping is free and insured (see Shipping Policy). 

If the layaway is not paid in full at the end of the 90-day period the item will be removed from layaway and re-stocked and the customer will be issued a FULL CREDIT. No refunds at this time.


Got your eye on an ALB bag but won’t be home to sign for it and live in Atlanta? 

No problem.

Buy it and pick it up at our Atlanta showroom today!

Select “Pickup in Showroom” when checking out online.

We will send an email/text when your order is ready for pickup. It’s that easy!!

*Purchases and Payments made through PayPal are NOT eligible for the Pickup service and must be shipped using UPS, our preferred carrier.