We want you to be happy with your purchase and will accept eligible returns within 30 days of the order ship date.
- Our ID tag must be attached to receive a full refund.
- Item must be in the same condition with no missing “extras” (dust bag, box, lock, etc.), so please take care of packing and protecting the item you are returning. If not in same condition as when purchased, the item will not be eligible for a refund.
- Items must be received within 30 days of shipped date.
- The Gold ATM generally processes refunds within 36 to 72 hours of receipt using the same form of payment which was originally used to make the purchase.
- If you change Banks/Credit card info between the purchase and the return, it is your responsibility to contact your previous institution and advise that a refund will be sent to the previous account. Similarly, if a bank gift card was used for the purchase, please do not discard card until you are certain the item will not be returned. Refunds will be refunded to gift card used.